From Our Door to Yours ~ Fast, Safe, and Secure!

Shipping Methods

We use The United States Postal Service (USPS), United Parcel Service (UPS), and Federal Express (Fed Ex) to deliver packages.  Shipping costs are based on the weight, dimension, and destination of package.  When you place your order the real time charges will be automatically calculated. 

Express delivery is available through all three carriers.

USPS Priority Mail normally takes between 2 - 5 business days to reach destination depending upon your geographic location.

UPS and Fed Ex Ground Service normally take between 5 - 7 business days to reach destination.  Products are shipped regular ground service unless otherwise selected.

Tracking Your Order

You can check the status of your order in three different ways:

• Receipt Page: After you finish ordering with us, the final page you see will summarize the details of your order. Bookmark that page and check it later for the tracking information, which is updated when your order ships.
• Email Confirmation: As soon as we ship your order, we'll send you an email confirmation, which will include your tracking number. If, for some reason, you do not receive this confirmation email, please email us at customercare@karecore.com and we will send you your tracking number.
• Check Order Status Page: You can also visit the Karecore.com Check Order Status Page. You'll need to enter the email address you gave us with your billing address when you placed your order. If you have ordered with us more than once, you will also need to enter your order number.

Once you have your tracking number, contact your carrier directly to determine the status of your shipment.

Karecore, Inc. is not responsible for refunds or replacement shipments on orders where the shipment tracking confirms delivery. If your shipment tracking number confirms delivery but you have not received your package, please contact your carrier immediately.

Domestic Shipping

Karecore, Inc. offers three shipment options:

Standard Shipping

All orders with Standard Shipping selected are usually processed and shipped within 24 to 48 hours of receipt. We ship products Monday through Friday. Only orders delivered in the United States are eligible for standard shipping. All Standard Shipping orders should arrive within three to five business days from the day your order is shipped.

Please Note:

• Orders to Alaska, Hawaii, APOs, FPOs and other US territories may take longer.
• At this time, we cannot track shipments to AEO, APO or FPO addresses.

Two-Day Shipping

For an additional fee, we offer Two Day shipments. All Two Day orders that are received by 2:00 PM Eastern Time are usually processed and shipped the same day we receive them and should arrive two business days from that date.

Please Note:

• Two-Day Service is not available for PO boxes, AEO, APO or FPO addresses.
• Two-Day Service is not available for shipments to Alaska, Hawaii or other US territories.
• Saturday delivery is not available for Two Day shipments. Packages will be processed, shipped and delivered Monday through Friday.

Next Day Service

For an additional fee, we offer a Next Day Service option. Next Day orders that are received by 2:00 PM Eastern Time will be processed and shipped the same business day we receive them and should arrive the following business day.

Please Note:

• Next Day Service is not available for PO boxes, AEO, APO or FPO addresses.
• Next Day Service is not available to Alaska, Hawaii and other US territories.  

International Shipping

For an additional fee, we will ship to international locations, depending on your country location. Please note that we cannot ship to certain countries due to legal restrictions. Karecore, Inc. is not responsible for shipments misrouted or delayed due to local post office delivery problems. At this time, we cannot track International shipments. International orders are shipped within two business days of the day we receive them. You may be held responsible for customs or other fees upon your shipment's arrival in your country. Please allow four to six weeks for delivery. We will email you with your total shipping charges and will need an acceptance reply before items are shipped.

Packaging

We respect everyone's right to privacy that is why all orders are shipped discreetly in postal or plain packaging bearing the return address of Karecore, Inc.. Your package will not bear any external markings that will give away the nature of your order.

Undeliverable Orders

Undeliverable orders, including Two Day and Next Day orders that are sent to P.O. Boxes, will be returned to the Karecore, Inc. distribution center. In the event of an undeliverable shipment, Karecore, Inc. will refund your credit card for the amount of the product purchased and any applicable taxes. Shipping charges will still apply.