Product Return Policy

Your Satisfaction is our number one goal.  We do our best to make everything perfect for you.  However we realize that sometimes things can happen and we want to take care of your concerns as soon as possible.  We offer a 100% Satisfaction Money Back Guarantee!

Here is what you can do to help us make it right:

1. Contact us as soon as possible if there is a problem.
2. If you might want to exchange or return an item, do not use it. We cannot accept used items for return unless they are defective.
3. Keep all packaging and shipping materials until we get things fixed.
4. Include your order number on every message to our Customer Care team.
5. Please send an email to CustomerCare@Karecore.com or call (866) 4RSHEET (477-4338) with your concern and contact information, and someone from our team will get back to you as soon as possible, because your supreme satisfaction is our top priority!